Be part of the best Morocco desert tours where you will explore the stunning Sahara desert, unveil the secrets of Moroccan imperial cities and immerse yourself into the authentic Moroccan culture.
By booking trips with Tour Desert Morocco (Hereby referred to as ‘we’ or ‘us’), you, or any other users of our products or services abide by these terms and conditions.
Bookings / Reservations:
When you, or anyone else, book our trips and services, you agree to the terms and conditions stipulated in the Tour Desert Morocco Company’s website.
Payment & Booking Processes:
Once you accept our pricing and travel plan, a detailed itinerary and an invoice with payment information will be sent to you. Moreover, when depositing 20% of the tour price, the booking will be confirmed.
Booking modifications:
Be sure that we will do everything in our power to modify your reservation, with no extra cost, if you deem it as necessary. However, if your travel is due within 10 days, modification could not be possible.
In case of willing to make some changes and adjustments to your reservation, please contact us right away with a detailed email. We will make every effort to meet your needs with no additional charges, but we cannot promise this.
In case the adjustments to the reservation cannot be made, you can either take the previously scheduled vacation or cancel and pay the cancellation fees.
Cancellation Policy & Guidelines:
If you need to cancel your Morocco trip reservation, please let us know as soon as possible. Furthermore, the cancellation fee depends on the number of days of receiving your written cancellation request before your departure date.
Additional Information and Conditions:
Custom Requests:
Upon the completion of your reservation, kindly inform us by email of any particular needs such as dietary or health issues, wheelchair help or any other restrictions or special needs. Once we have a detailed description of your needs, we will make sure to respond to them.
We will inform you by email, prior to your confirmation, of any particular needs that we may not be able to respond to.
Insurance:
Be aware that no kind of insurance is provided. So, you are responsible for securing your own vacation. Moreover, we highly advise you to get a travel insurance in case of illness, cancelation, missing luggage or any unexpected circumstances.
Our duty:
In case you deem any of your travel plan components as different from what was stipulated in the booking page, we will take responsibility and make a reasonable payment (up to a maximum of the amount paid to us for that component of the vacation plans).
Travelling:
Travel documentations and requirements are your responsibility. So, before coming to Morocco, you should check the visa requirements and have a passport that is valid for at least 6 months.
Confidentiality and Privacy:
Protecting your private and confidential information is our responsibility and priority. In addition, we will inform the local vendors and service providers of any dietary restrictions, medical conditions, or disabilities in order to make sure your vacation is safe and enjoyable. Data will also be shared with the appropriate parties (With your permission) in order to ameliorate your travel experience.